At jilicrown, your privacy is a priority. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to keep it safe for all players across the Philippines. Please read this page carefully before using our platform.
When you register and use jilicrown, we collect certain personal information that is necessary to operate your account and provide our services to players in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address, which are required during the registration process. We also collect financial information such as your preferred payment method details and transaction history in order to process deposits and withdrawals in Philippine pesos. When you use our platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience. In some cases, we may request a copy of a government-issued ID or other identity documents to verify your account in line with our responsible gaming and anti-fraud obligations. All information collected is stored securely and accessed only by authorised personnel who need it to carry out their duties. We do not collect more information than is reasonably necessary for the purposes described in this Privacy Policy.
The personal data we collect is used primarily to create and manage your jilicrown account, process transactions, and deliver the gaming services you have requested. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or these policies. Your transaction history and gameplay data help us detect unusual activity, prevent fraud, and ensure that our platform remains safe and fair for all registered players across the Philippines. We may use aggregated, anonymised data for internal analytics and platform improvement purposes, but this data cannot be used to identify you personally. If you have opted in to receive promotional communications, we may use your email or mobile number to send you relevant offers and updates — you can opt out of these at any time by contacting our support team. We do not use your personal data to make automated decisions that would significantly affect your account without human review. All data use is carried out in accordance with applicable data protection laws and regulations in the Philippines.
jilicrown does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners — all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required by law, court order, or regulatory authority in the Philippines to disclose your personal information, and we will comply with such requirements as necessary. If jilicrown undergoes a business restructure, merger, or acquisition, your personal data may be transferred to the new entity as part of that process, and you will be notified of any material changes to how your data is handled. We will never share your data with third parties for purposes unrelated to the operation of our platform without your explicit consent. Any third-party partners we work with are carefully vetted and required to maintain data security standards consistent with our own. If you have concerns about how your data is shared, you are welcome to contact our support team using the email address listed in the footer of this page.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable laws and our internal data governance policies. Once your data is no longer needed for the purposes for which it was collected, we will securely delete or anonymise it in accordance with our data retention schedule. jilicrown uses industry-standard security measures including encrypted connections (SSL/TLS), access controls, and regular security reviews to protect your personal information from unauthorised access, loss, or misuse. Our servers and data storage systems are maintained with strict access restrictions, and all staff who handle personal data are trained in data protection best practices. While we take every reasonable precaution to protect your data, no internet-based system can guarantee absolute security, and you should also take steps to protect your own account credentials. If you suspect that your account has been compromised, please contact our support team immediately so we can take appropriate action. We will notify you promptly in the event of a data breach that is likely to affect your rights or interests.
As a registered player on jilicrown, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request that we correct any inaccurate or incomplete data associated with your account, and we will action such requests promptly. In certain circumstances, you have the right to request the deletion of your personal data, subject to any legal or regulatory obligations that require us to retain certain records. You have the right to object to or restrict the processing of your data where you believe it is being used in a way that is inconsistent with this Privacy Policy. If you have provided consent for any specific data processing activity, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please contact our support team using the email address shown in the footer of this page, and we will respond within a reasonable timeframe. We are committed to handling all data rights requests fairly, transparently, and in accordance with applicable Philippine data protection law.
jilicrown may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable laws and regulations in the Philippines. When we make material changes, we will update the content of this page and, where appropriate, notify registered players through the platform or by email. The date of the most recent update will be reflected in the content of this page, and we encourage you to review it periodically to stay informed. Your continued use of the jilicrown platform following any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should discontinue use of the platform and contact support to arrange account closure. We will always aim to give you reasonable advance notice of any significant changes that may affect your rights. For any questions about this Privacy Policy or how your data is handled, please visit our FAQ page or contact support directly.
If you have any questions about how jilicrown handles your personal data, or if you would like to exercise your data rights, our support team is here to help. You can also check our FAQ for quick answers, or head to the Responsible Gaming page to learn more about the tools available to you as a player in the Philippines.